About Us
We don’t just ship — we solve the backend problems holding brands back.
Your Backend Deserves Better
Most 3PLs create more problems than they solve.
We clean up the chaos with real support, fast returns, and a team that runs your ops like it’s their own.
Based in Las Vegas. Trusted by fast-growing DTC brands.
Why We Started BAAG
We didn’t build BAAG to be another bloated 3PL. We started it after watching too many growing brands deal with the same problems:
- Slow return processing
- Disorganized inventory
- No visibility
- No one to call when things went wrong
We knew there had to be a better way.
From day one, we focused on the parts most fulfillment companies ignore — reverse logistics, fast onboarding, real communication, and clean backend operations that help brands grow.
We stay close to the work and move fast. That’s how we’ve always done it — and why our clients trust us to handle what matters behind the scenes.
Why We Exist
To make the backend as scalable as the frontend.
Most brands invest heavily in sales, marketing, and product — but messy logistics quietly hold them back.
BAAG was built to fix that. We handle fulfillment, returns, inventory accuracy, and support with the same care and speed you put into growing your brand.
When your backend works, your whole business grows faster.
Our Mission
To be the most reliable, hands-on fulfillment and reverse logistics partner for modern eComm brands.
We’re here to clean up the chaos, bring clarity to fulfillment, and be a partner you can count on.
Whether you’re shipping 100 orders or processing 15,000 returns a month — we treat your brand like it’s our own.
Do it right. Do it fast. Be available.
What We Stand For
- Accuracy Over Everything
If it’s not done right, it’s not done. Precision is our baseline — not a bonus. - Real People, Real Support
No bots. No ticket loops. You’ll always know who’s handling your account — and how to reach them. - Keep It Simple, Keep It Fast
We remove friction, move quickly, and focus on what matters. - Own the Outcome
We take responsibility — not just for the service, but for how it impacts your growth. - Built to Scale With You
Whether you’re growing fast or overhauling your ops, we stay flexible and ready.
Meet the Team
We’re not run by suits — we’re run by the same people who built the company from scratch, hands-on, from the warehouse floor up.
Brendan Goldstein — Founder & President
Brendan launched BAAG to build the kind of logistics partner he couldn’t find. After seeing how disconnected and slow most 3PLs were, he focused BAAG on what brands really need: speed, accuracy, and real human support.
He leads both client strategy and warehouse ops — making sure what’s promised gets delivered.
“We don’t just work for our clients — we work like we’re part of their team.”
Allenn Arroyo — Co-Founder & Director of Operations
Allenn helped build BAAG from the ground up. With a background in hands-on logistics and systems that scale, he leads everything inside the warehouse — from return intake to outbound shipping.
He’s not behind a desk — he’s on the floor, optimizing every process to make sure your brand looks good on the backend.
“Logistics is invisible until it goes wrong. My job is to make sure it doesn’t.”
What Our Clients Get With BAAG
- 16,000+ returns processed per month
- 99.8% order accuracy
- 5–7 day average onboarding
- $7,000/month saved in labor and overhead
- Improved customer satisfaction and repeat order rates
Ready to Take Logistics Off Your Plate?
You’ve seen how we work. If you’re ready to clean up fulfillment and returns — we’re ready when you are.
Contact Us
Join Forces With Us
Your Ally for Effortless Fulfilment, Taking Your Brand to Greater Heights.
