Reverse Logistics Services
From intake to restock, we turn returns into revenue faster.
Stop Letting Returns Drain Your Time, Team, and Profit
We handle thousands of returns every month — fast, accurate, and stress-free. From inspection to restock, we turn chaos into clarity so you can focus on growth.
Fast, organized returns that protect your margins and keep customers happy.
Returns Are Costing You More Than You Think
Returns aren’t just a hassle — they’re a silent profit killer. If your team is overwhelmed, your inventory’s a mess, and customers are waiting on refunds… you’re not alone.
Common Headaches We Hear Every Day:
- Returns pile up and sit for days — or weeks
- No clear process for inspection or disposition
- Inventory constantly off because returns don’t sync
- Your team wastes hours manually checking products
- Refunds delayed = angry customers & bad reviews
- No data, no visibility, no control
Sound familiar? Good news — fixing it starts right here.
Reverse Logistics That Actually Works for You
We don’t just “handle returns” — we streamline them, process them fast, and give you full control over every item, refund, and restock. All from our Las Vegas facility.
Here’s What You Get with BAAG Services:
- Same-Day Returns Processing
No more backlog — we scan, inspect, and take action fast. - Custom Inspection Rules
You set the guidelines — we follow them down to the detail. - Restock, Dispose, or Donate
Every item is processed per your policy — no guesswork. - Inventory + Platform Sync
Real-time updates to your system so you’re always in control. - Built for Volume
Whether it’s 100 or 16,000+ returns/month — we’ve got it handled.
Finally — a reverse logistics partner that gets it, owns it, and keeps your backend clean.
Real Results from Brands That Trust BAAG
One Brand. Thousands of Returns. Zero Headaches.
“Returns used to slow down our entire operation — now we don’t even think about them. BAAG made it seamless.”
— Operations Lead, National Skincare Brand
- 13,000–16,000 returns processed monthly
- Saved $7,000+ per month in labor, space, and processing costs
- Reduced return turnaround time by 40%
- Fewer support tickets + higher customer satisfaction
- Inventory accuracy improved across the board
And that’s just one client. Imagine what we can do for you.
We Make Returns Effortless
Our process is built to be fast, accurate, and hands-off for your team. You stay in control — without touching a single return.
Step-by-Step Breakdown:
-
- Returns Arrive at Our Facility
Your customers send returns directly to our Las Vegas warehouse — no rerouting, no delays. - We Inspect & Sort Every Item
Each return is checked according to your custom rules — from product condition to packaging. - Restock, Dispose, or Flag
We follow your SOP: restock it, dispose of it, or flag for review. It’s all tracked and reported. - Inventory & Refunds Get Updated
We sync data back to your system in real-time so refunds are processed fast and inventory stays accurate.
- Returns Arrive at Our Facility
From inbox to inventory — returns handled without the headache.
Why Leading DTC Brands Choose BAAG for Reverse Logistics
Most fulfillment partners drop the ball on returns. We built our reputation by handling the part others overlook — with precision, speed, and zero drama.
What Makes BAAG Different:
- Returns Are Our Specialty
While others treat it like an add-on, we treat reverse logistics like a core service — because it is. - Fast, Accurate, Actionable
While others treat it like an add-on, we treat reverse logistics like a core service — because it is. - Brand-Specific Rules? No Problem.
We follow your SOPs to the letter — from inspection criteria to refund triggers. - Flexible, Scalable, No Guesswork
Whether you’re just starting or scaling fast, we tailor the process to fit your exact needs. - U.S.-Based Ops & Real Support
Everything runs out of our Las Vegas facility — and when you need something, you’re not stuck in a ticket queue. - Easy Integration with Your Stack
Shopify, Amazon, Woo, and more — we fit right into your ecosystem with zero friction.
Other 3PLs avoid returns. We built a business around doing them right.
Ready to Make Returns the Easiest Part of Your Business?
No setup headaches. Just fast, accurate reverse logistics — tailored to your brand and built to scale.
✅ U.S.-Based Team & Warehouse
✅ Customizable SOPs for Every Brand
✅ Same-Day Processing Available
✅ Direct Access to Real People (No Bots)
✅ Transparent, Scalable Pricing
Let’s take returns off your plate — and do it right the first time.
Still on the fence? These extras are here to give you total clarity and total confidence.
Frequently Asked Questions About Returns
How do you handle damaged or opened items?
Every return is inspected based on your custom rules. We flag damaged items, provide photo documentation (if needed), and follow your exact SOP — whether that’s restock, dispose, or return to sender.
What if my products come in bundles or kits?
No problem. We break down bundled SKUs, inspect each item individually, and restock or dispose of components according to your preferences. It’s all trackable, all reportable.
Can you process returns from Amazon, Walmart, or other marketplaces?
Yes. We handle returns from Shopify, Amazon, Walmart, WooCommerce, and more. Just let us know your platforms — we’ll sync everything up seamlessly.
How fast are returns processed?
Most returns are processed within 24–48 hours of arriving at our facility. No backlog. No limbo. Just speed and clarity.
Do I get visibility into return data?
Absolutely. You’ll receive regular reporting, return reasons, restock rates, and any custom data you want — so you stay informed and in control.
Is there a contract or minimum volume?
No long-term contracts. No huge volume requirements. We grow with you — whether you’re doing 100 returns a month or thousands.
Where do you process returns?
All returns are handled at our U.S.-based warehouse in Las Vegas, NV, giving you fast national reach and direct access to our team.
Want Clear, Custom Pricing? Let’s Talk.
Every brand is different — and so are their returns. We’ll build a quote based on your exact volume, product type, and needs — no fluff, no hidden fees.
| Feature / Value | BAAG Services | Typical 3PL |
| Returns-Focused Operations | Built from the ground up | Add-on afterthought |
| Custom Inspection & SOPs | ✅ Fully customizable | ⚠️ Limited / inflexible |
| Same-Day or 24–48hr Turnaround | ✅ Standard process | ❌ Often delayed or ignored |
| Real People, Direct Access | ✅ Talk to Brendan | ❌ Support tickets + delays |
| Transparent Pricing | ✅ No surprises | ❌ Hidden fees everywhere |
| Handles Supplements, Skincare, Apparel | ✅ With care & compliance | ❌ Not specialized |
| Inventory + Return Sync | ✅ Real-time updates | ⚠️ Often manual or broken |
| U.S.-Based Operations (Las Vegas) | ✅ Full visibility | ❌ Offshore confusion |
The difference? We don’t “also” handle returns — we own them.
Plug-and-Play Integrations That Just Work
We connect directly to your existing systems — no dev team, no headaches, no downtime.
Supported Platforms:
- Shopify & Shopify Plus
- WooCommerce
- Amazon Seller Central
- BigCommerce
- Custom APIs & Integrations
- Return Portals & 3rd-Party Apps
What You Get:
- Real-Time Inventory & Return Sync
Orders, returns, restocks — all updated live. - Simple Setup
We’ll guide you or do it for you. No tech overwhelm. - Zero Disruption
You keep selling. We handle the backend.
We fit into your stack like we were there from Day 1.
Ready to Take Logistics Off Your Plate?
You’ve seen how we work. If you’re ready to clean up fulfillment and returns — we’re ready when you are.
Contact Us
Join Forces With Us
Your Ally for Effortless Fulfilment, Taking Your Brand to Greater Heights.
